Job Description

DescriptionThe Project Manager plays a key role in guiding Laserfiche customers through successful implementation projects. This role focuses on building strong client partnerships, applying proven project management methodologies, and delivering high‑quality outcomes across multiple concurrent engagements. If you enjoy leading complex initiatives, collaborating with diverse teams, and shaping best practices, this role offers a meaningful opportunity to make an impact.Location:Eligible States for Remote Work: Florida, Georgia, Maryland, Massachusetts, Minnesota, Ohio, Virginia, Washington DC, West Virginia and WisconsinHybrid: Three days per week (Tuesday, Wednesday and Thursday) in office in Long Beach, CA.Remote work from home on Mondays and Fridays.Willingness to travel up to 25%About the Role - Key Responsibilities:Lead the pursuit of implementation services for assigned clientsImplementation, scoping and estimatingBuild client relationshipsManage project issues/risks and client expectations and escalate as neededAssist in pre-sales activities for implementation servicesAssist in building best practices and benchmarks from completed projectsUnderstanding in Business processes and system architectureRequesting appropriate resource skills required for the projectsManage 3-5 clients at any given timeProject PlanningProvide a framework for project planning, communications, reporting and contract managementEstablish documentation and procedural standards for Deliverable MaterialsPrepare the initial plan and assist the customer project manager to develop appropriate level of detailWork with the customer project manager to address and resolve deviations from the project planSupport the development of project strategies for testing, training and knowledge transferProject ManagementAdminister the project change control procedure with the customer project managerCoordinate and manage the technical activities of all Laserfiche resourcesManage progress against milestones / deliverablesEstablish issue management procedures and assist in managing project issues and risks with customer project managerMonitor and control Laserfiche project budgetEstablish and manage internal quality assurance processWork with the customer project manager to determine project team training requirementsDevelop and manage knowledge transfer strategy and planIntegrate with product development to address product related issues, performance tuning, etc.Communication and Status ReportingConduct regularly scheduled project status meetings (Laserfiche and customer)Prepare and submit status reports to the customer project managerDevelop materials and facilitate Gate reviews and Steering Committee meetings About You - Essential Qualifications:Based in Long Beach, CA or nearbyBachelor's degree required5+ years of project management experienceParticipated in multiple full lifecycle software implementationsIndependent thinking with keen problem-solving skillsAbility to adapt to changing schedules and multiple work plansExcellent verbal, written and interpersonal skillsAbility to learn new software quickly The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors. Salary range: $78,000 - $148,000 Perks & Benefits at a Glance Generous time off: 15 Days of Vacation3 Floating Holidays2 Paid Volunteer Holidays9 Paid Holidays Hybrid Work EnvironmentFree Parking: covered and EV charging stationsVarious 401 (k) Investment Options and Generous Company MatchHMO and PPO Medical Care Options (Employees are fully covered under HMO) Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time.About Us:Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises—to accelerate productivity, improve collaboration, and deliver exceptional customer experiences.Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration—making Laserfiche a place where talented individuals can shape the future of digital enterprise technology.Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at 562-988-1688. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.#LI-Hybrid

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