Job Description

The Opportunity That Awaits YouAs an Associate Territory Manager, you will have the opportunity to step into a highly visible, impactful role at the intersection of clinical excellence and commercial growth. You will support the launch and adoption of an innovative robotic surgical technology, working alongside surgeons, Clinical Specialists, and commercial teams to ensure every procedure is executed safely, efficiently, and with an exceptional customer experience.In this role, you will play a foundational part in bringing new accounts online—supporting in-procedure coordination, training OR teams, and helping surgeons progress through a structured onboarding pathway. You will also cultivate strong relationships with both clinical and office staff, enabling procedural scheduling, practice integration, and early program success.Beyond the clinical environment, you will partner closely with Territory Managers to support sales planning, account development, and strategic growth initiatives. You will contribute to field demos, workshops, and marketing events, while gathering feedback from customers that helps shape future product and program improvements across the organization.We are seeking someone who thrives in fast-paced, high-stakes environments and is eager to learn complex technology while collaborating across multiple functions. Success in this role requires excellent communication skills, attention to detail, the ability to adapt quickly, and a strong customer-focused mindset.This opportunity is ideal for individuals early in their medical device career who want to accelerate their development, gain deep exposure to clinical and commercial operations, and play an essential role in expanding a transformative robotic therapy. You will be supported by a highly collaborative team while having the autonomy to build competency, drive impact, and grow within a rapidly scaling organization.What Your Day-To-Day Will InvolveSupport system launch, adoption, and procedural success across assigned accountsPartner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teamsTrain and support surgeons, OR, and office staff on system setup, workflow, and procedural schedulingTrack and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0Build early relationships with office staff and surgeons to understand the surgeon pathway and support procedural schedulingAssist Territory Managers in sales planning, account development, and goal achievementSupport field demos, workshops, and marketing events to drive awareness and engagementGather feedback from key stakeholders to support Marketing and R&D in product and program enhancementsManage CRM documentation, expense reports, and administrative tasksUpload cases logs for all cases covered in accordance with policyWhat Success Looks LikeSurgeon Engagement: Growth in trained surgeons and supported casesOnboarding Progress: Completion of onboarding milestones and procedural proficiencyCustomer Experience: Positive customer satisfaction and feedback from field teamsCollaboration: Smooth cross-team handoffs and effective coordination with Clinical SpecialistsThe Qualifications We Need You to PossessBachelor's degree or equivalent experience1-2 years in medical device sales environment or B2B backgroundDemonstrated success in customer engagement and technical aptitudeAs a condition of employment, you must achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program. Should you need additional support to achieve this milestone there is a possibility for 30 days supplemental coaching to gain sign-off.The Qualifications We Would Like You to Possess Strong clinical communication and OR familiarityProficient in OR training and procedural supportCollaborative, organized, and detail-oriented with strong administrative discipline (CRM, expenses)Effective team player with high adaptability and learning agilityPay Range for this role:Base: $85,000 Variable: $25,000 OTE: $110,000

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